FAQ

Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location; please see our shipping policy at checkout for detailed estimates.

What is your return policy?

We want you to be happy with your purchase. If something isn't right, please contact us at office@zofelo.com within 30 days of delivery to arrange a return or exchange.

How can I track my order?

Once your order ships, you'll receive a confirmation email with tracking information so you can follow its progress.

What payment methods do you accept?

We accept all major credit cards and other secure payment methods available at checkout.

How do I contact customer support?

Visit our Contact Us page or email us directly at office@zofelo.com. We're happy to help!

Do you ship internationally?

Shipping availability depends on your location. Available shipping options will be shown at checkout.